Department Profile

DSI Tech (formerly Classroom Support Services) is your starting point when it comes to classroom audiovisual technology at the University of North Texas. Our department has been in operation for over 20 years and manages approximately 300 UNT classrooms, class labs, and other instructional and collaborative spaces. Our services thrive on integration and teamwork between students, faculty, staff, on-campus service providers, private vendors, and manufacturers to work towards our shared goal of the best classroom experience possible. DSI Tech is dedicated to excellent customer service and strives for open and positive communications with our end users so that we can always be improving our services and support. Thank you for being a part of the team!

Services

Classroom Technology End-User Support
  • On-site technology support for classrooms managed by DSI Tech
Classroom Technology End-User Training
  • On-demand training for classroom technologies, FAQs, New Faculty Orientation, and more
Classroom Searchable Repository
  • Website database with layout and technology information for each classroom
Audio/Visual System Design Consultation & Installation
  • Design, install, and support technology in general purpose classrooms
  • Consultation for audio/visual solutions in spaces not managed by DSI Tech (e.g., computers, cameras, document cameras, microphones)
Digital Meeting & Conference Support
  • Zoom end-user support and account management
  • Zoom Webinar license management
 

 

Meet Our Team

Ashley Olsberg
Executive Director, Systems Integration
CSM, CSPO, CAL-E, CAL-O, TPS
DSI-Tech
Ashley Olsberg

Operations Team

Stephen Moran
Sr Systems Integration Manager
Operations
Stephen Moran
Jay Dotson
Sr Systems Integration Manager
Operations
Jay Dotson
Michael Washington
Systems Integration Manager
Operations
CAL-E, CAL-T
Michael Washington
Adan Contreras
Cross-Functional IT Support Coordinator
Operations
Adan Contreras

Development Team

Konner Gonzalez
Sr Systems Integration Architect
Development
PSD-I, CTS, EAVA, ECS
Konner Gonzalez
Chris Canuteson
Systems Integration Architect
Development
Chris Canuteson
Jacob Woodson
Systems Integration Supervisor
Development
EAVA, ECS
Contact Information
Jacob Woodson

Projects Team

Matthew Moore
Systems Integration Manager
Project Manager
PMP, CTS
Matthew Moore
Indigo Machado
Systems Integration Supervisor
Project Coordinator
CSM, EAVA
Contact Information
Indigo Machado

Student Assistants - Denton

  • Beatriz Mendoza
  • Cristian Guerrero
  • Derek Natali
  • Drew Chappell
  • Emelyza Blanco
  • Kysa Richardson
  • Malik Newton
  • Michael Jones
  • Natasha Johnson
  • Ramiro Rubio
  • Roque Costilla
  • Victor Thai

 

Student Assistants - Frisco

  • Bhavana Varma Penmetsa
  • Hasti Rathod
  • Justin Svendberg
  • Rohit Kumar Shaw
  • Soumya Priya Dasari
  • Srushtith Rao Poladi

 

Contact DSI Tech

DSI Support Hub

Submit a support request through the link above, or contact us via phone, email, or in-person.