About the Microcredential

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Estimated Completion Time: 60 hours (5 hours per week; 6 weeks)

Workplace Writing Essentials empowers you to communicate effectively, efficiently, and persuasively through your written work. By enhancing your writing and communication skills, you will excel in your professional role and contribute to the overall success of your organization. Workplace Writing Essentials is presented by the UNT Department of Technical Communication's TACO Lab.

For any questions, please email: microcredentials@unt.edu.

What You Will Learn

  • Professional Writing Skills: Produce error-free documents.
  • Building Goodwill in Communication: Craft respectful and empathetic messages.
  • Audience Analysis: Tailor messages to specific audiences.

Microcredential Features

  • Flexible Learning Format: This microcredential is delivered in an online asynchronous format, allowing learners to engage with the content at their own pace. This course is delivered on the Canvas platform. Please check the Canvas Technology Requirements.
  • Multimedia Learning Materials: Short videos with embedded readings and audio narration provide an engaging and accessible environment for learning expert content. 
  • Interactive Assessments: Learners have opportunities to demonstrate their understanding of the concepts through autograded and self-reflection exercises. Each lesson ends with a capstone project, and a UNT faculty member will provide personalized, directed, and implementable feedback on the capstone assignments to ensure learners develop and apply effective written communication skills.

About the Author

Erin Friess is a professor and the Director of Graduate Studies in the Department of Technical Communication at the University of North Texas. She received her PhD in Rhetoric and her MA in Professional Writing from Carnegie Mellon University. Her research explores Scrum and agile project management, usability/user centered design, and the technical communication discipline. Her research has earned the Frank R. Smith Award for Outstanding Article in Technical Communication, the Rudolph J. Joenk Award for Outstanding Article in IEEE Transactions on Professional Communication, and the Best of CHI Award.